Cranleigh Arts Centre – Refund Update

We want to thank the Cranleigh Community for their tremendous and continued support of Cranleigh Arts during this period of uncertainty.

As many are aware Cranleigh Arts is supported by a hard working volunteer team. At this time we have asked all our volunteers to respect the Government’s social distancing advice and not come into the centre. Consequently this will have an impact on the centre’s ability to process refunds.

Anyone with a ticket to one of our cancelled events should now have received an email explaining the options available to ticket holders. If you purchased online or over the phone filling in this form will complete the process automatically and refunds should appear in bank accounts in 7 working days. If you have chosen a voucher then the amount will be credited to your Cranleigh Arts account.

If you booked in person, there will now be a delay in our ability to process these refunds as they need to be processed manually. Please still fill in the form you received via email as we are able to process donations and vouchers remotely. If you choose to be refunded you will be contacted by a member of our box office team as soon as we are advised by the Government that we are able to safely reopen the centre.

We once again want to thank our community for their continued support with the kind messages and donations we have received. We cannot wait to be open and entertaining the Cranleigh Community again!

We will be happy to hear your thoughts

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